Terms & Conditions | Aalankrita Resort & Convention
Aalankrita

Terms & Conditions

Aalankrita Resort & Convention ki website par aapka swagat hai. Is website ka upyog karke aap niche diye gaye niyam aur sharto se sahmat hote hain.

Important Disclaimer: Hum (Aalankrita Resort & Convention Website) ek "Booking Intermediary" ke roop mein kaam karte hain. Hum guests aur hotel/resort ke beech ek madhyam (platform) hain.

1. Booking aur Payment

  • Sabhi bookings resort ki availability (uplabdhta) ke adheen hain.
  • Booking confirm karne ke liye advance payment ki aavashyakta ho sakti hai.
  • Website par dikhayi gayi qimatein (prices) badli ja sakti hain aur inmein tax shamil ho sakte hain ya nahi, jo booking ke waqt clear kiya jayega.

2. Cancellation aur Refund

Cancellation policy har room type aur booking season ke hisab se alag ho sakti hai. Refund ke liye:

  • Check-in se pehle nirdharit samay (e.g., 48-72 hours) mein cancel karne par hi refund process kiya jayega.
  • No-show (na pahunchna) ki sthiti mein koi refund nahi diya jayega.
  • Refund process hone mein 7-10 working days lag sakte hain.

3. Responsibility Disclaimer

Intermediary hone ke nate, hum niche di gayi cheezon ke liye zimmedar nahi hain:

  • Resort ki kisi bhi service mein deri ya kami.
  • Third-party data ya pricing mein koi takniki galti.
  • Resort premises mein kisi bhi tarah ka nuksan ya personal injury.

4. Check-in aur Check-out

Standard Check-in samay dopahar 2:00 PM hai aur Check-out samay subah 11:00 AM hai. Early check-in ya late check-out resort ki availability aur extra charge par nirbhar karta hai. Guests ko check-in ke waqt valid Govt. ID dikhana anivarya hai.

5. Website ka Upyog

Is website ki samagri (content, images, logo) Aalankrita ki sampatti hai. Iska unauthorized upyog ya copy karna kanoonan jurm hai.

6. Dispute Resolution

Kisi bhi vivad (dispute) ki sthiti mein, faisla Hyderabad/Telangana jurisdiction ke antargat kiya jayega.

AGREE & RETURN HOME